No Longer Able to Download from NVIDIA Software License Center

Answer ID 4826   |    Updated 06/18/2019 08:16 AM
No Longer Able to Download from NVIDIA Software License Center


Description

After logging into the NVIDIA Software License Center, downloads from the Product Information section are no longer accessible and the following error appears:



This is unexpected because downloads were previously accessible without restriction being that a valid license is associated with the account.
 

Cause

Account preferences may have been changed to restrict members of the account from downloading software.
 

Avoidance

Do not make these changes unless restricting access to the downloads is intentional.
 

Resolution

To resolve this, access must be re-enabled for the affected member.
 
From the NVIDIA Software License Center, click on Product Preferences.
Place a check mark in the box under View and click on the Save button to save the changes.



 

Applies to

  • NVIDIA GRID vGPU Software License Center with valid or expired SUMS
  • NVIDIA GRID vGPU Software License Center with valid a vGPU subscription
  • NVIDIA GRID vGPU Software License Center with valid evaluation licenses
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